Returns & Exchanges
At Star Kids Store, we want your little ones to love their new outfits, which is why we offer a flexible 30-day return policy for all unworn fashion items with original tags attached. If the fit isn't perfect, we are here to help you find the right size or provide a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the unwashed and unworn clothing back in its original packaging, ensuring all manufacturer tags remain securely attached.
- 3.Ship It Back
Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects the returned items, we will process your refund or ship your new exchange within 5-7 business days.